Kangen Water NZ Frequently Asked Questions

After years of experience in the business of alkaline ionised machines, here are some of the questions our team at Kangen Water NZ get on a regular basis.

There all sorts of machines out there. Some alkaline machines, why is Kangen Water NZ Special?

Firstly, it is important to distinguish between alkaline and ionised water. Alkalinity refers to a chemical property or its pH. It is a measure of how many hydrogen ions in the water. While contributing to the beneficial effects of the water, it is only one facet. Ionisation refers to the electrical potential of the water. This electrical potential is known as ORP or oxidation reduction potential and may be even more important that alkalinity or acidity. So, if a water produces alkaline water but lacks the ORP due to inferior construction or materials, it is substandard. In addition, one has to consider the size of the microclusters of the water as this has a profound impact on how the water is absorbed and how it transfers its benefits.

The next thing to consider is the build quality itself. There are models that produced OEM that are affordable but often short-lived. They also either come with expensive maintenance contracts, or worse, no maintenance at all (as we mentioned earlier, no maintenance refers to the short life span of the device. We don’t wash plastic spoons). The electrolysis process inside the plates also require metal plates – our machines are solid medical grade platinum coated titanium plates. The quality off the plates can be likened to the quality and robustness of an engine in a car – poor engines break down more frequently, require more expensive trips to the workshop and may even be dangerous.

Which machine model would Kangen Water NZ recommend?

It depends on a number of factors including expected use, how many people in your household, the water quality where you live and budget. There can be vast differences between older and newer models and commercial vs household use.

Larger households require more powerful larger engines. Correspondingly smaller households can make do with smaller ones. Harder or dirtier water require stronger machines too. Commercial outlets like restaurants need even larger devices that can produce maximum throughput. In addition, older models can be more difficult to use in comparison with younger models.

For the best advice, we suggest you drop us a message where a consultant will get you shortly – Kangen Water NZ will consider your needs and provide a recommendation.

What maintenance do Kangen Water NZ machines require?

A good machine should have maintenance conducted every month to every few months – this is called e-Cleaning and can be done easily at home. More sophisticated cleaning, is needed once a year or once every few years – this is known as deep cleaning and, while typically done by a technician, can be done at home with by yourself with training.

The flagship model, the SD501 has a 25 year life expectancy and a 5-year international warranty. It is worth restating – Kangen Water NZ machine installation and maintenance of the machine is designed to be easy and accessible. You are getting a certified medical device.